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HP Recommended

You're welcome.

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HP Recommended

Hello,

 

I am having similar problem with my machine, it keeps on giving the BSOD with the msg POWER_DRIVER_STATE_FAILURE. I can't figure out a pattern why it happened, it seems to occur quite randomly..

 

My machine is HP ENVY x2 11-g002tu, boguht just last month, in Singapore, and it's running Windows 8.

I have 2 of the latest minidump files at:

http://www.mediafire.com/download/7wqnt327b878a18/060613-15921-01.zip

 

http://www.mediafire.com/download/itk633v7n0txbvz/061113-14687-01.zip

 

It would be much appreciated if anyone is able to help. Thanks.

 

Regards,

Hendra

HP Recommended

@hendra

 

Hi,

 

On the keyboard press key combination: WINDOWS + X and choose from the list which will appear at the bottom left corner Device Manager.

Click the little triangle next to Network adapters to expand list of devices which are hidden there.

Right click Ethernet card and choose ' Properties '. Click the ' Driver ' tab and let me know which drivr version you see there. Next select the ' Details ' tab, use the dropdown selector to choose Hardware Ids. Paste values from there to your next post. Do the same thing for the wireless card.

Below is given an example how to perform this procedure:

464i329EA20FEFCDC76A
466i652BE51C12165A92
467iC2AEC23384DE4519

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HP Recommended

Hi Daniel,

 

Thanks for the reply. I don't think I have any Ethernet network adapter, only wireless.

Below are the items available under Network Adapters, along with the details that you requested.

Hope this will help with the issue investigation. Thanks.

 

Bluetooth Device (Personal Area Network)
Driver Version: 6.2.9200.16384
Hardware Ids:
BTH\MS_BTHPAN


Bluetooth Device (RFCOMM Protocol TDI)
Driver Version: 6.2.9200.16548
Hardware Ids:
BTH\MS_RFCOMM


Broadcom 802.11abgn Wireless SDIO Adapter
Driver Version: 5.93.97.76
Hardware Ids:
SD\VID_02d0&PID_4330&FN_1
SD\VID_02d0&PID_4330


Microsoft Kernel Debug Network Adapter
Driver Version: 6.2.9200.16384
Hardware Ids:
root\kdnic

 

 

HP Recommended

@hendra

 

1.

 

Press key combination: WINDOWS + X and choose from the list which will appear at the bottom left corner COMMAND PROMPT (ADMIN).
Type:

sfc /scannow

and hit enter key.

Wait until the process will complete, type exit and press enter.

 

2.

 

Note:

It is recommended that you uninstall always first previous versions of the driver before installing the newest version.

 

Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

 

Download and install the latest Broadcom Wireless LAN driver from here.

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HP Recommended

Hi Daniel,

 

1. No integrity violation detected.

 

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

2. Having trouble with the installation of the new driver.

- Download the file from your link.

- Uninstalled "Windows Driver Package - Broadcom (BCMSDH4XX) Net (09/28/2012 5.93.97.76)" from Control Panel.

- Executed downloaded file from your link, and it extracted some files. Nothing happens after that.

- Went to the directory of the extraction location, and run "Setup.exe". Nothing happens, not even a pop-up with any message, and I checked in Control Panel that no new programs from Broadcom is installed.

 

Any idea what I should do next?

 

 

 

HP Recommended

Hi hendra,

I forgot to edit the link.

The driver for Broadcom Wireless LAN Driver you will find here.

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HP Recommended

Hi Daniel,

 

Thanks for the quick reply. I was able to install the updated driver, checked that "Windows Driver Package - Broadcom (BCMSDH43XX) Net (02/07/2013 5.93.97.108)" is installed, and the version shown in the Device Manager is also corresponding to the updated one.

 

I'll monitor it for the next few days, hopefully I won't be getting any more BSOD now. Thanks!

HP Recommended

You're welcome and I hope that the problem is permanently solved.

Keeping my fingers crossed. 🙂

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

Hi Daniel,

 

Have bad news, encountered BSOD again with the same msg, POWER_DRIVER_STATE_FAILURE.

 

Minidump uploaded at http://www.mediafire.com/download/6akd1dcqtyb6n83/061913-20906-01.zip

Hope you can enlighten me on how to fix this issue. Thanks.

 

Regards,

Hendra

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