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HP Recommended
HP ProBook 450 G5
Microsoft Windows 10 (64-bit)

Hi Team,

 

Am with Boroko Motors Limited IT Department - a car dealership on Papua New Guinea - Port Moresby and  has issue with a one f the manager's laptop as it had a trust relationship with domain issue - we had to revert back notebook PC to workgroup BUT

the Administrator account was not enabled and the local user account password was setup by a ex-employee who has left the

company so the local account password was not shared.

 

We are trying to recover files on the SSD hard disk BUT is locked by BitLocker - what are the steps to take to get unlock code or is there a way around this. Thanks!

 

Regards,

George Tokau

Email: [Personal Information Removed]

 

1 REPLY 1
HP Recommended

Hello @GeorgeTokau 

 

Welcome!

 

 

Hope this helps. Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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