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HP Recommended
Probook 430 G2
Microsoft Windows 10 (64-bit)

After I install a new SDD (also after removing) on the Probook 430 G2 from my wife - now is not working any more. 

I only get a 7 times white blinking together on the LED that is in the caps look and in the scroll (num lk) keys. 

If I am not wrong this is not on the table here: https://support.hp.com/sk-en/document/c01732674.

According this post https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Caps-lock-and-num-lock-blink-for-7-times/td-p... (the only result for 7 times caps look blinking on HP laptops on Google), it should be a BIOS or CMOS error: I tried pressing Windows+B and Windows+V with the original HDD and with a USB Stick with the last BIOS, and I removed the CMOS Battery. Nothing helps. 

It seams the new SSD is broken and has broken the HP laptop: 

I tested the SSD (only with a shot look with gpared - like Disk Management in Windows) with my external HDD to USB adapter: is seams the SSD are working, but I was shocked as I want to save the data on the HDD from the laptop, I seams the HDD is broken. I check the HDD in two other computers: the HDD is working (I saved the data). - An incompatibility between the HDD and the USB adapter? - No, I checked another HDD that was working before on the USB adapter: same issue: the HDD is not working with the USB adapter any more. - It seams the new SSD has broken the HP laptop and the USB adapter. - But the curious thing is that the SSD is still working on the USB adapter. I am confused.

 

5 REPLIES 5
HP Recommended

I made a video and uploaded it by YouTube: https://youtu.be/-h6uH-z4I4I

After I install a new SDD (also after removing) on the Probook 430 G2 from my wife - now is not working any more. I only get a 7 times white blinking together on the LED that is in the caps look and in the scroll (num lk) keys. If I am not wrong this is not on the table here: ...
HP Recommended

Hi

The age of the PC and the BIOS vendor matter...

 

Beep2015.png

 

Like this (assuming the 7 were not a 3:4, 4:3 or 5:2 etc)...

Power button LED blinks 7 times with 7 beeps

Motherboard/

Main-Board failure

Contact support for possible Main-Board replacement.

OR

Caps/Num lock lights = 7 blinks - Sure Start unable to find valid BIOS Boot Block image.

 

 

I have no clue as to what BitLocker or TPM could make to a HDD switch.

 

 

 

 

HP Recommended

Hi 

Thanks for your answer, what I say this table is not mach. 

 

Caps/Num lock lights = 7 blinks - Sure Start unable to find valid BIOS Boot Block image.

Where did you find this information? 😕 

No blinking on the power button (Where did you find this information?). 

 

BitLocker (or another hard drive encryption) is not in use. - I was able to save the data on the original HDD of the Probook with an other computer.  I flow over https://support.hp.com/lv-en/document/c05381064 I think TPM is used by HP for hard drive encryption with BitLocker. - But I repeat BitLocker is not in use. 

As I made the Video there was no HDD or SDD in the Laptop. 

In the meantime, the USB  HDD Adapter is now working again.  😕 

And the SDD was tested by the dealer of the SSD, after them I have checked the SSD also in my (other) Laptop, the BIOS setup is shown it correctly.

 

I know that in BIOS setup auf the Probook 430 G2 a boot protection is active (that do you cannot boot from a other device). Before a few month I put in the Probook my test HDD and I was only able to boot from my test HDD if I disable this boot protection in BIOS setup, but I don't remember if I have done it before or after I put in my test HDD. 😕

HP Recommended

After even deeper internet search I fund the following site: https://www.pcdied.com/beep.html

In it I read: 

NEW CODES:
HP's new 2015+ blink codes here, nice that it does Desk and LAP tops in one. NEW UEFI rules. Watch out for NEW HP PC's with UEFI , that have over 10 BIOS upgrades before BIOS works right, (A PITA that)

https://www.pcdied.com/raw/blink2015.JPG:

blink2015.jpeg

I think the last line is relevant. 
How to fix this?

HP Recommended

Hi

I dont know.

 

Main-

(Mother)

Board

5.2

The embedded controller cannot find valid firmware.

 

Controller is missing appropriate ROM.

1. Remove any recently inserted Hardware.

2. Reset CMOS.

3. Update BIOS while affected components are removed.

4. Test known good component.

5. Replace component or Main-Board as needed.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.