Unable to see Samsung 970 pro nvme. can't reinstall windows 10 / 11. Where are the RST drivers?

[Gordon333333]

I believe after a forced bios upgrade through windows 11, my Samsung 970 pro disappeared from HP laptop bios, then can't boot.  got "boot device not found.  Hard Disk (3F0)" error.  I can see drive and contents fine if I put drive into external nvme enclosure and viewed in another laptop. I wanted to reinstall windows 11 but don't see the drive in upgraded bios (newest). where are RST drivers for this laptop because I don't see it. I believe this laptop will require the RST drivers or a way to disable VMD in the bios.

This is HP Pavilion Laptop 15-eg2067st

Product number: 68R51UA
Bought laptop in 2022.

12th gen intel cpu.

Questions:

1)

Is there a hidden menu in the bios to disable VMD in bios? is it possible to add this feature into future bios?

2)

I believe I'm running into similar issue after microsoft forced a firmware upgrade but I can't be sure.

similar issues:

a)

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Bios-not-detecting-new-M-2-NVM...

b)

https://www.reddit.com/r/intel/comments/1762sj6/intel_rst_vmd_driver_is_now_an_exe_and_not/

c)

How To Fix HP Couldn't Find Storage Driver Load Error in Windows Install

https://www.youtube.com/watch?v=ITiPCSiEcwM

d)

HP Pavilion Laptop 14t-dv000 PCIe NVMe SSD Not Detected Windows 10 11 Install Disable IRST VMD RAID
https://www.youtube.com/watch?v=m1bXf76O27g

This is getting ridiculous when forced bios firmware upgrades through windows 10 home "bricks" laptops.

I went to Intel's web site to download their RST drivers but it's in exe format. =( So no good.

This is a very bad situation where my laptop forced a bios upgrade then broke it. Unfortunately at this point in time, I formatted the drive. I hope microsoft executive are looking at this. I don't understand why Microsoft won't include the RST drivers.

Help!

Gordon

[Paul_Tikkanen]

The only suggestion I can offer would be to try the IRST drivers that I zipped up and attached below which are good for Intel PC's that come with 11th > 13th gen core processors.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

[Gordon333333 · Accepted solution]

Thanks Paul for the help.

However, I've finally resolved the problem. Turns out, my 1Terabyte Samsung 970 Pro died half way. How do I know? I got another 970 pro and the bios detected it and was able to run a short diagnosis without any driver on drive. In fact, the drive was blank.  I also confirm that my laptop was not in VMD mode in bios because I put another nvme drive that's bootable and under Computer Manager -> Storage Controllers I see "standard nvm express controller" therefore, it's not running under VMD / RST driver. Therefore the Bios was never in VMD mode to begin with. The reason why the Bios couldn't detect the first 970 Pro was because the nvme died half way.  Turns out, the person who sold it to me had heat sink compound on the transistors, so over time, the nano particles must have shorted some of the components or caused enough electrical interruption that the HP laptop didn't detect it though it is fine running in an enclosure. I came back to update so in case anyone has issue, they can logically troubleshoot this via Computer Management -> Storage Controllers. 😃

Thanks and have a great day. Is HP hiring by chance? 😃

Gordon

[Paul_Tikkanen]

You're very welcome, Gordon.

Glad you got your PC back up and running again.

Since this is a peer to peer forum and we don't work for or represent HP, I wouldn't know what positions HP may be hiring for.

You can check their website for job openings at the link below.

Find career opportunities at HP – HP Careers

You have a great day too!

Paul