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1 day old HP15, 4gb RAM 500GBHard drive win10 port on right side looks like usb but isnt

HP15
Microsoft Windows 10 (64-bit)

Just got 1 day ago, has odd port on right side below disk drive above stereo jack. looks alittle loike usb, but isnt, has a larger insert (? - usually7 a black piece that goes into usb, is gold/yellow with 4 holes in it)?

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Associate Dean Associate Dean
Associate Dean
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1 day old HP15, 4gb RAM 500GBHard drive win10 port on right side looks like usb but isnt

Hi,

 

Can you please provide the exact model or product number of your PC for further help. Here is link to HP support page showing how to find it.

 

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

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1 day old HP15, 4gb RAM 500GBHard drive win10 port on right side looks like usb but isnt

Model is HP 15. that is it, Model # seems ro 15-1272WM, product no is N5Yo6UA. Brand is HP. I spent 2 hours on HP phone, was told 3 different model names. Finally 7th person I spoke to, stated is is simply HP 15.  

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Provost Provost
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1 day old HP15, 4gb RAM 500GBHard drive win10 port on right side looks like usb but isnt

Model is 15-f272wm and here is the Manual. Side views are pages 4 and 5. 

 

Service Manual

 

This is not a new model it is a couple years old. Not that it makes any difference but I am not seeing any kind of port exactly where you describe. 

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