• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
EliteBook
Microsoft Windows 10 (64-bit)

Dear all,

 

I have a EliteBook 8570w using a default HHD and a purchased SSD 500GB in one of the two existing slots. Recently I bought a second SSD for the second available slot, but I don't manage to have it working (I place the SSD in the slot and all fits well, but system does not recognize it).

 

Things I tried so far without success:

- Diskpart, miniTool Partition, Samsung Magician

- swap the old SSD with the new one. New starts working while old stops working (which to my eyes points out to a slot issue)

- Attached, pic with the working SSD slot (green) and not working slot (red) - independently if I change the SSDs

 

is this not working by design? Is there a place where I have to turn it on? Is there something one can do about it?

 

Thanks in advance for any help.

 

Regards,

 

GSSSD.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Sorry I have to say: that slot (red) is for the WWAN card, not for a second SSD and no way you can install SSD on it because not all PCIe slots are the same.

 

           wwan.png

More information:

 

     https://www.kingston.com/en/ssd/system-builder/m2_faq

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Sorry I have to say: that slot (red) is for the WWAN card, not for a second SSD and no way you can install SSD on it because not all PCIe slots are the same.

 

           wwan.png

More information:

 

     https://www.kingston.com/en/ssd/system-builder/m2_faq

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Autch...

Thanks BH

Regards,

 

GS

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.