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‎02-11-2019 10:15 AM

HP Recommended

If anyone searches and finds this old thread like I did, there is now a part number for the door alone, no need to replace the entire bae. HP part number is 917396-001. I just ordered the part, it is not clear whether the spring is included. My user lst his spring as well. 

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‎02-11-2019 10:20 AM

HP Recommended

Yes and I must express my gratitude to HP for hearing consumers out and resolving this. Iniitaly they have first recognized this officialy as a flaw and started accepting repairs under warranty which subsequently lead to providing a separate PN.

 

 

 

 

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‎10-31-2019 05:55 AM

HP Recommended

Lan plastik broken ,hp 840 g2 .

this is realy bad .

This elitebook , it must have extra good design and i faced like this problems.

 

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