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- After shut down my laptop's power switch light stays on some...

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09-12-2020 01:05 PM
thank you
for your support and i would like to share with you again the problem.
i tried all the steps but now i shut down to leave but the power switch doesn't off and still have light,i didn't make force shut down and leave it and after one hour i check again still having light and the laptop was hot from down .
thank you
regards,
09-13-2020 07:33 AM
Let us restore the BIOS to default and check if that helps. Kindly follow the steps from this document - Restoring Defaults in BIOS
Let me know how this goes.
KUMAR0307
I am an HP Employee
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