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HP ENVY Notebook - 13-d003na (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Dear all,

My laptop, HP ENVY Notebook - 13-d003na (ENERGY STAR), has been making constant fan noise. Upon looking for solutions, I came to know that I need to update the BIOS. My current BIOS is Insyde F.34 18/02/2016. I tried to download the latest F.49 Rev.A from the HP website but when I run this, it does not upgrade the BIOS though the installer says that it ahs applied the update. I tried the other method of manually updating via USB stick but that does not work either. I realise the system board ID of my machine is 80DF which is not addressed in the latest F.49 driver. I am wondering could someone tell how to I update the BIOS? 

Many thanks

Solar

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SolarPower04

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

When was the last time it worked without these issues? 

Did you try to perform a power reset and then try updating the bios?

 

In the meantime, please try the steps mentioned below:

 

Follow this link https://hp.care/2FDuuWg and perform a hard reset first. Once done,

 

follow this link https://hp.care/2JGqvdz and update the bios. 🙂

 

Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@SolarPower04

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

When was the last time it worked without these issues? 

Did you try to perform a power reset and then try updating the bios?

 

In the meantime, please try the steps mentioned below:

 

Follow this link https://hp.care/2FDuuWg and perform a hard reset first. Once done,

 

follow this link https://hp.care/2JGqvdz and update the bios. 🙂

 

Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

HP Recommended

Thank you very much. It certainly worked but the fan noise has not gone. Even the fan setting in BIOS is disabled for the always on setting.

HP Recommended

@SolarPower04

 

Hurray!!! I'm delighted to hear that it's working! Feel free to reach out to us again. Have a great day. 🙂

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead. 

 

You've been great to work with and it has been a genuine pleasure interacting with you.

 

I hope both you and your product works great and remain healthy for a long time 😉

Barachiel
I am an HP Employee

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