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Gideon1 Honor Student
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Message 11 of 17
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Battery Not Present

no
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elliejulia Honor Student
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Message 12 of 17
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Thanks for posting this - I tried it on my HP Elitebook 8540 but when I got to step 3 it wouldn't allow me to uninstall the Microsoft Composite Battery driver. I followed the rest of the steps but sadly it hasn't worked - do you have any other suggestions or a way that I can uninstall the Microsoft Composite Battery driver? I also checked for updates but there aren't any new ones available. 

 

Any help would be greatly appreciated!

 

Thanks.

RajCool Student
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Message 13 of 17
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Battery Not Present

I too have bought HP Elitebook 8440p today, Battery looks new but am seeing Battery #2 Not Present. Battery #1 charging for past 2 hours and its still showing 0% charged.

Tried to follow the instruction as said in starting of the post but could not able to uninstall Microsoft Composite Battery from device Manager.

Could not move ahead with step 7 and 8. As the laptop could not boot using only the battery.Have to plug in the charger and boot the laptop but the same error persists.

Battery #1 Charging  0% Available

Batter #2: Not Present

 

Please suggest any workaround. If not let me know so that I will return this HP laptop.

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Pajon Student
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Message 14 of 17
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Sorry for waking this old thread up, please I have a problem I bought hp elitebook folio 9470m it has been workin well unroll I accidentally plugged it a different charger sch I consider to be a bad one immediately the pc screen turned off so I quickly unplugged it remove and replace the battery it shows charging but the battery discharge instead while plugged in when I check the power option it show battery one charging battery 2 no present and my pc gradually turned off any help please?
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lupgaru Student
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Message 15 of 17
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Your recommendation worked well to a point. After following the instructions to the letter my Elitebook 8770w finally booted from battery! One problem, once again I have two identical Battery drivers in device manager as before. On my other laptops I only have one. Any idea what could be causing it to do that?

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TAROEMUNYA1 Honor Student
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Message 16 of 17
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Hi, i have tried the procedure but it restores and goes back to the same problem. It only charged for a few minutes and the light goes off and stops charging.

Battery # 1: 57% available (plugged in, not charging)

Battery # 2: not present

 

Please help

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Message 17 of 17
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Battery Not Present

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
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