Battery doesn't charge more than 90%

[Oiddocrop]

It may be, but my PC has only little less than 2 years so it's born with Windown 10, and this problem with battery charge (charging only unitl 99%) started just few months ago: it hasn't always been like this.

Ayway let's be positive: 99% is better than 90% or 85% 😄 

[Vaardu]

Have you been doing anything more intensive on the laptop? Some machines grab power from the battery for a little boost time to time hence those percentages. My Elitebook does it, and so does my Asus laptop.

[Echo_Lake]

@Oiddocrop

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

While doing the recovery there is an option to back up your personal files. If you have not previously done one now is a good time. 

Restoring Files that were Backed Up Using HP Recovery Manager (Windows)You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
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