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‎09-06-2019 05:56 PM

HP Recommended
Product: HP PAVILLION 17 NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

The battery  in my notebook isn't charging anymore.....so I need to get a new battery. Was going to order one online, but have no idea what size/kind battery I need. Would appreciate any input...…...

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2019 04:39 PM

HP Recommended

@Peach48, Welcome to HP Support Community!

 

Use the parts store link to order a battery for your notebook- HP Parts Store.

You'll need the exact product details to order the battery. Refer to this document for steps to find the product details.

 

Or, you can also reach out to the HP Support in your region for assistance.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-09-2019 04:39 PM

HP Recommended

@Peach48, Welcome to HP Support Community!

 

Use the parts store link to order a battery for your notebook- HP Parts Store.

You'll need the exact product details to order the battery. Refer to this document for steps to find the product details.

 

Or, you can also reach out to the HP Support in your region for assistance.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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