Battery light and beeping sound from laptop

[Gautam_2991]

I felt like my laptop is running slow after I formatted it because some functions are not working properly and I was doing an ssd extensive test and after 30-40 minute in test suddenly I heard periodic beeping sound and battery light is blinking white and I thought battery is slow and plugged it for few minutes and light was orange but but after unplugging for few minutes it's again started beeping in periodic manner and I also got software error in ssd optimized dst check,pls help because I don't used it much since I brought it and its been just a year and I don't have so much knowledge about laptops. 

[praveen196 · Accepted solution]

@Gautam_2991 Welcome to HP Community!

I understand that the battery light and beeping sound from the laptop.

Please perform the hard reset.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Gautam_2991]

Result in system extensive test is passed and there is no software error like I got but I am still having heating issue when i use windows defender full scan and while charging sometime, I don't play any games or ever used any high end games or software besides I used blender for some days and pycharm python ide, I have 4 gb ram

[sandytechy20]

@Gautam_2991

Update the Bios, chipset and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Gautam_2991]

Hp support assistant wasn't responding so I uninstalled but before that I checked for updates and I can say there wasn't any update but I am heating issue and burning smell sometime

[sandytechy20]

@Gautam_2991

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[Gautam_2991]

This problem is already solved as I accepted the solution but I am having heating issue because of it's manufacturing design because the air come out from between screen and keyboard joint and it heats my monitor and below and I don't play games and I am just doing deep windows defender scan

[KrazyToad]

@Gautam_2991

Thank you for keeping us posted

If the Notebook is overheating alot then it needs to be serviced