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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery not charging, light going blue red then off

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09-20-2016 09:13 AM
Solved! Go to Solution.
Accepted Solutions
09-21-2016 01:41 PM
Hi @ActingDemicky,
Have you completely replaced the AC Adaptor, cord and tried connecting to different power outlet?
Try the steps in this document to see if they resolve the issue:
Win 8 and 10: http://support.hp.com/us-en/document/c03513214
Thank you,
I am an HP Employee
09-21-2016 01:27 PM
Hi @ActingDemicky,
Welcome to the HP Forums!
I read your post on how your battery is not charging on your HP Envy dv6 Notebook. And, I am happy to help!
Please try the steps within this guide, Battery Does Not Power Notebook or Hold a Charge.
If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.
Hope this post helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
09-21-2016 01:41 PM
Hi @ActingDemicky,
Have you completely replaced the AC Adaptor, cord and tried connecting to different power outlet?
Try the steps in this document to see if they resolve the issue:
Win 8 and 10: http://support.hp.com/us-en/document/c03513214
Thank you,
I am an HP Employee