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Battery replacement

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HP Pavilion Power Laptop 15-cb007na
Microsoft Windows 10 (64-bit)

hello,

 

i recently replaced my ssd with a new one and when i opened my laptop i saw my battery looks like it have taken air (swollen) and i think this is not logikal. only one out of the 4 cells looks good, you can check the photo attached. So i tried to find the original battery but i cant find the same. what do you suggest, is it important for the battery to be replaced? if wes do you have any battery recomendation? 

 

thank you very much,

 Panagiotis. 

126307620_176154884147017_1175198697669206161_n.jpg

 

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@Panikkos 

 

Battery must be removed and replaced.

Battery will fail - likely sooner rather than later.

Make sure your backups are kept current "just in case".

 

Information ...

===============================================

 

"Fat" Battery / Bloated Battery / Swollen Battery – Sealed / Internal Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.

 

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

===============================================

 

Warranty Check – Contact HP

 

If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.

 

 “Everywhere” Contact Information - HP Technical Support

Open >  HP World-Wide Support

 Select your region and follow the prompts

 

Where to Find Additional Information about your device

Check your computer’s Website Support for important advisories and bulletins

Category "Bulletins and Advisories" (wording may vary)

 

Warranty Check

 

NOTE: The online database results do not impact the actual contract.

 

===============================================

 

Replacement and Purchase Options

 

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

 

 

Open

HP Pavilion Power 15 Laptop PC * Model numbers: 15-cb000 - 15-cb099 - Maintenance and Service Guide

 

Part number and Replacement Procedure >> Page 37

 

Description                                              Spare part number

Battery, 4 cell, 70 Wh, 4.55 Ah                 917724-855

 

-----------------------------------------------------------------------------------

 

HP Collection of “how-to” videos - Battery

HP Video Gallery

Use Categories and / or enter your request in the search bar to narrow the search. 

 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

or

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

 

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your device.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 

 ===============================================

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion Power - 15-cb007na 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

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Dragon-Fur

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hello,

 

thank you very much for your reply.

 

However i found the original battery but it will be deilvered in 5-6 weeks. So i would like to ask you, for my laptop, can i remove and use the laptop without a battery or it is neccessary for it to work with it? i am asking that because the battery is inside the laptop like it is used to be in older laptops.

 

Thank you in advance.

 

with kind regards,

Panagiotis.

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@Panikkos 

 

You are welcome.

 

I believe you can remove the battery and run the device on AC power.  Most notebooks do not have a problem with this.

 

Doing so does leave the computer vulnerable to power outages, of course.

 

Keep your backups current - in fact, you should already be making backups to protect your data.

 

Stay safe.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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hello,

 

 thank you very much for your fast reply.

 

The only thing that keeps me thinking is that my batter (HP 917678-1B1, 917724-855) is connected inside the laptop, and i have to unscrew the laptop's cap to take it out, so i though there will be a reason for keeping the battery so secure inside. Will it be okay to use the laptop without it?

 

thank you in advance.

 

with kind regards,

Panagiotis 

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@Panikkos 

 

You are welcome.

 

The fact that the battery is located inside the computer case is not related to whether the computer will work without the battery.

 

Most notebooks / laptops will run just fine without the battery with the caveat that if anything happens to the AC power connection, the computer will immediate hard crash and stop.  A crash / stop is normally not harmful to a healthy computer, but there are not any guarantees.  On the other hand, people all over the world use Desktops and these don't have batteries.  If you are nervous about your power, connect your computer to a battery backup unit that would run the computer long enough for you to complete a normal shutdown if the AC power in your house / office fails.

 

I do not know that YOUR computer will run without the battery - my experience says it will do so.

 



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Dragon-Fur

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