@Sanbruq
I am not positive whether you are asking for help or starting a survey. No malice intended - people do occasionally try to use our community for a public media platform to share "Hey, did you see this??" or "Has this happened to anyone?" or "This is happening to everyone!"
Seeking help...
Product Series introduced in 2014
It is likely time to replace the battery.
Battery is not working correctly and error 601 indicates the battery has failed.
There is usually "no return" from this error.
The part number and procedure to change out the battery are included in your computer's Service Guide:
HP ProBook 430 G2 Notebook PC Maintenance and Service Guide
Chapter 5 - Removal and replacement procedures for Customer Self-Repair parts - Battery - Page 30
Good news:
Easy replacement: Purchase battery, disconnect old battery - click new battery into place.
Part Number:
745662-001
HP does not supply this part (not for sale at the HP Parts Store
.
You may use the part number to find and purchase a battery from your favorite, trusted local merchant in your region.
References - READ for more information...
Things that are the Battery
Information / Tests
HP Community thread on the subject
Accepted Solution - Battery won't Charge or Battery won't Hold a Charge
Article that explains Smart Battery Technology
Battery use and care, how batteries perform over time, and expected battery life
How to: Understanding Lithium-Ion and Smart Battery Technology
Battery does not charge when system is warm to hot
If the “not charging” issue is (only) apparent when the system is running hot (or near that point), the battery and charge system are likely overheated as well – the charge system will resume operation when the computer cools down. Short Version: An overheated battery / computer / charging-system will not charge the battery – this is normal behavior.
Battery seems “stuck” in a particular charge setting
The battery might be OK and just need calibration (balance / set).
The steps to check / calibrate / replace the battery are included in this document:
HP Notebook PCs - HP Battery Alert Appears Before Windows Starts
And / Or
Document includes information and link for testing the hardware using HP PC Hardware Diagnostics (UEFI) (preferred method) and / or using the HP Support Assistant to test the battery.
>>> Testing and Calibrating the Battery (Windows 10) <<<
Tips for extending / improving battery service
Microsoft - Battery saving tips
HP Notebook PCs - Improving Battery Performance (Windows)
Documents and Reference
This document is for HP notebook PCs that have a removable battery.
HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge
If the adapter fails it will not power the notebook.
HP Notebook PCs - Using and Testing the AC Power Adapter
Oddities and Contributions
- Fix (High) Contrast (on computer screen)
Contributed by Pantopia
Unplug charging cable, wait a few seconds, plug in cable.
Relevant Post
- Battery at 100% but shuts off when unplugged (results unconfirmed at this writing)
Contributed by Rcamp48
Test system: HP Elite Pad 900 G1
Setup: Tablet connected to docking station
Symptoms: Shows 100% charge in battery – computer shuts off as soon as unplugged
Test (Solution): Press and hold Power button and Reset button at the same time
Relevant Post
Run Component Tests
Contributed by Wes_notebooks
Testing for Hardware Failures
HP Document
HP PCs and Tablets - About UEFI and the Startup Menu
Recalls and Advisories
Be sure to check your computer’s Website Support for relevant advisories and bulletins
The battery might be on a Recall list - devices / components eligible for Recall replacement are not subject to warranty status.
Information
HP Replacement programs and product recalls
Battery Safety Mode
"Fat" Battery / Swollen Battery
HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery
Purchase Options
- If you determine that you need to purchase a battery, AC adapter, or power cord for your computer, check for the part(s) in HP PartSurfer.
- If / When you know the battery type / part number, you may check for the battery at the Parts Store
- If the part is not available from HP, use your search engine to find – and purchase - the part in your region.
Find your Product
See: HP Notebook PCs - How Do I Find My Model Number or Product Number?
OR
- Open Support Home
- Enter the full model name
- When the website opens, select category Product Information
- Look for the Specifications for your computer
- The Product number may be listed in the Specifications document
Find your computer Serial Number
See: HP PCs, Printers - Finding the Serial Number
Find your part number
The part number you seek may be in the Maintenance and Service Guide
- Open Support Home
- Enter the full model name
- When the website opens, select category User Guides
- Look for the Maintenance and Service guide for your computer
- The part numbers are listed in the component section (wording varies)
Check for parts at the PartSurfer Website
Open PartSurfer
- Select your Country
- Enter the device Product Number, Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
NOTE >> Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
If HP does not provide the part for retail purchase,
Use your search engine to find the part number at your favorite online store.
Warranty Period
If the computer and battery are within the Warranty Period, contact HP Technical Support.
“Everywhere” Contact Information - HP Technical Support
HP World-Wide Support
Select your region and follow the prompts
Need or want more information? Search for additional solutions...
Reference and Resources – Places to find (more) help and learn about your Device
Device Homepage
NOTE: Content depends on device type
HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more
HP ProBook 430 G2 Notebook PC
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
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Answered? Click post "Accept as Solution" to help others find it.
Kind Regards,
Dragon-Fur
