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‎12-28-2025 12:47 PM

HP Recommended

My laptop keeps dying when my battery reaches about 50%! HELP!!!!

HP Laptop 14-dk1013dx (340V7UA)

 

Product
340V7UA
Serial
5CG1276M6Z

 

Failure details - Battery Check.:
Failure ID:6CXP70-CA8CTA-MFGH5G-C0AJ03
Test date:2025-12-28
Component tested:Battery Check.
IMPORTANT:The test found a problem with the battery and it may need to be replaced.. Additional guidance
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