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HP Recommended
HP Envy M7-N109DX
Microsoft Windows 10 (64-bit)

Good morning,

Wanted to ask, what's the best way to identify what motherboard i need, to replace the existing motherboard that has gone bad, without having to dismantle the laptop just yet?

 

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ggomez Welcome to HP Community!

I suggest you visit the service and maintenance guide to obtain the details you need: click here to access the file,

And here's what you need:

  • Part: Intel Core i7-6500U processor 940M 2 GB
  • Universal Part number: 829070-001

If you wish to replace the part on your own, visit the same link as mentioned above and check page. 49 - Component replacement procedures.

Although, HP doesn't recommend you do as it may end up damaging other components inside the device, unless you are a trained professional, I suggest you talk to HP if your device is still under warranty, there shouldn't be any charges to fix the motherboard replacement/repair.

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

@ggomez Welcome to HP Community!

I suggest you visit the service and maintenance guide to obtain the details you need: click here to access the file,

And here's what you need:

  • Part: Intel Core i7-6500U processor 940M 2 GB
  • Universal Part number: 829070-001

If you wish to replace the part on your own, visit the same link as mentioned above and check page. 49 - Component replacement procedures.

Although, HP doesn't recommend you do as it may end up damaging other components inside the device, unless you are a trained professional, I suggest you talk to HP if your device is still under warranty, there shouldn't be any charges to fix the motherboard replacement/repair.

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thank you very much for the information. Unfortunately my notebook is not under warranty anymore, but I do plan have a professional do the work. I appreciate it.

HP Recommended

@ggomez The pleasure is all mine, I'm glad I could help!

Good luck with the the tech and have an awesome day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.