Bluetooth missing from device manager

[Rajnath]

Hi, any update on bluetooth problem indicated yesterday on my laptop with windows 10

[sandytechy20]

@Rajnath

Welcome to HP support community.

I would suggest please update the BIOS, Chipset and Wi-Fi card drivers for your PC, from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

You can refer this HP document for further assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Rajnath]

Hi,

I have already done the above mentioned things like update the BIOS, Chipset and Wi-Fi card drivers , from the HP support website. Also updated windows 10, started Bluetooth service in Services, downloaded the Hp Support Assistant, but could not find the missing Bluetooth.

My laptop had Bluetooth some 20 days back, suddenly it disappeared. I tried the various methods mentioned in the answer given to various issues raised by others. Why HP is so late in responding to this fully. When I contact them on whatsapp the answer from their side is very late. when contacting their toll free number, the person asks me to hold on the phone for nearly 30 minutes after which I disconnect the phone. Still waiting.

[sandytechy20]

@Rajnath

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.