• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 17-ab250sa
Microsoft Windows 10 (64-bit)

Hi - I wonder if anyone can advise me if the problem I am experiencing is fixable by me, at home?  For a while I've heard creaking noises from the right hand hinge on my laptop.  Recently it appears to have become so stiff it has snapped off two screw retaining plastic mouldings from the top of the hinge, i.e. the bit attached to the screen.  These sheared mouldings have fallen out of the gap which has opened up with screws still intact. I really have to leave it open permanently now as attempting to open or close the lid is wrenching the screen surround away, bit by bit.  Does anyone know if this is a user fixable issue? I have seen some online videos but they seem to refer to different hinge types.

1 REPLY 1
HP Recommended

Hi @SeasideTreats

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.