Broken hinge and keyboard

[Janelle85]

Is there a way to fix this issue? It started with the hinge and has cracked my laptop. 

 

[Dragon-Fur]

@Janelle85 

Anything can be fixed.

An important question:  Is the hardware new enough, special enough, expensive enough to warrant the cost?

The damage is severe and repair will be expensive.

If the computer were under Warranty, the issue might be covered. 

NOTE:  The use of the word "might" is deliberate - our community does not make decisions for HP Support.

You should keep your backups current - that means, you need to make sure you can access your files and data if the computer becomes unavailable.  Do this as a precaution and do it because you don't want to lose your important "stuff".

That said,

• I will submit a request that someone take a look.
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• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

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Reference and Resources – Places to find help, solve problems, and learn about your Device

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[Riddle_Decipher]

@Janelle85 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.