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‎09-09-2020 02:53 PM

HP Recommended
Product: HP15: NOTEBOOK (HP 15-r011nx)
Operating System: Microsoft Windows 10 (64-bit)

Can I upgrade my device's RAM to 16 gib?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2020 01:51 PM - edited ‎09-10-2020 02:42 PM

HP Recommended

OK I was off by a letter:

 

https://support.hp.com/us-en/document/c04272271

 

If you have the i5-4210U then its a different model number.  But it would take 2 x 8 gb DDR3L-1600 SO-DIMM .

 

15-r011nx has the i5 and I am wrong. @banhien  was correct to begin with as is Crucial. 

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7 REPLIES 7

‎09-09-2020 03:00 PM

HP Recommended

No it is a "Bay Trail" Pentium N processor so only one memory slot. Max memory will be 8 gb DDR3L-1600 SO-DIMM and the system will limit it to 1333 speed. 

 

See p. 2 of the Service Manual:

 

Manual 

 

Post back if there are any more questions and please accept as solution if this is the info you needed. 

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‎09-09-2020 03:05 PM

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@banhien check the specs...can't use 16 gb; one slot.

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‎09-09-2020 03:08 PM

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@Huffer 

 

Thanks. Crucial is wrong

 

Regards.

BH
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‎09-09-2020 03:36 PM

HP Recommended

My device have two slot?

Can I Can i install two 8 giga?

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‎09-10-2020 05:55 AM

HP Recommended

No. Single slot. 8 gb max

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‎09-10-2020 01:24 PM

HP Recommended

No my processor is Intel Core i5-4210U processor (1.7-GHz, 3-MB L2 cache, 1600-MHz DDR3L)? And this picture from my laptop 

  • IMG_٢٠٢٠٠٩١٠_٢٢٢٣٢٣.jpg

 

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‎09-10-2020 01:51 PM - edited ‎09-10-2020 02:42 PM

HP Recommended

OK I was off by a letter:

 

https://support.hp.com/us-en/document/c04272271

 

If you have the i5-4210U then its a different model number.  But it would take 2 x 8 gb DDR3L-1600 SO-DIMM .

 

15-r011nx has the i5 and I am wrong. @banhien  was correct to begin with as is Crucial. 

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