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‎08-11-2022 03:06 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV)
Operating System: Microsoft Windows 11

Hello,

I upgraded the SSD on an HP ENVY x360 15.6 inch 2-in-1 Laptop PC  and am trying to install Windows 11 on it.  I can't install Windows 11 without the Intel Rapid Storage Technology driver so I tried to install that driver from HP's website.  HP's website says according to this link: https://support.hp.com/us-en/document/ish_4859717-4859823-16 to download the file and extract it before attempting to install it.  When I download the file from their website, I get an application file instead of a zip file that I can extract.  Therefore I can't install the file I do have onto the computer that I am attempting to install Windows 11.  What can I do to solve this issue? 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2022 03:12 PM

HP Recommended

Hi:

 

See my solution below for how to install the Intel RST driver:

 

Solved: Windows installation - HP Support Community - 8449063

View solution in original post

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3 REPLIES 3

‎08-11-2022 03:12 PM

HP Recommended

Hi:

 

See my solution below for how to install the Intel RST driver:

 

Solved: Windows installation - HP Support Community - 8449063

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‎08-11-2022 07:10 PM

HP Recommended

The links in your post allowed me to successfully install the RST drivers.  Thanks so much!

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‎08-11-2022 07:41 PM

HP Recommended

You're very welcome. 

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