-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
-
-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
-
- HP Community
- >
- Notebooks
- >
- Hardware
- >
- Re: Cannot find replacement battery
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Cannot find replacement battery
11-15-2018 02:24 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Hello HP,
My battery needs replacement as its storage capacity is apparently really low but I cannot find anywhere that sells the particular one I need. I have a HP Notebook - 15. Product number- E3B59PA#ACJ, Serial number- 5CD3251M2T. Any help would be appreciated and also mention the batteries which should have a warranty of 2 years and should work efficiently for more than 3-4 years like the original battery. Its better if you recommend me the original battery.
Thanks in advance !!
11-15-2018 02:58 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Hi
Please delete the serial number from your post as it's not needed.
https://h30686.www3.hp.com/?lang=en-US BATTERY RECALL.
I suggest http://partsurfer.hp.com/search.aspx
and try establish the original part number and capacity etc.
710416-001 SPS-BATT 6C 47WHr 2.2AH LI PI0 COMPLY_2.05
N/A means not avilable
HP Pavilion 15 Notebook PC Maintenance and Service Guide 3.57MB
Then search the internet for possibilies, and ask again when you have potential candidates.
11-15-2018 05:06 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Dear lil_boy
Right now, I don't have original battery in my laptop. I know that, my original battery was of Li ion 6 cells battery, but can you please search information about my laptop battery because right now I don't have serial number or model number of the battery.
Regards
Nadeem
11-15-2018 06:29 AM

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Flag Post
Hi
Your battery is marked as N/A not available. AND if you read my post and went to HP partsurfer you would see the battery listed, I posted the actual line. I am in the UK and where you are is unknown, but I suspect possibly India.
So
https://h30686.www3.hp.com/?lang=en-US BATTERY RECALL.
I suggest http://partsurfer.hp.com/search.aspx
and try establish the original part number and capacity etc.
-N/A-
710416-001 SPS-BATT 6C 47WHr 2.2AH LI PI0 COMPLY_2.05
N/A means not avilable 6cells 47 w/hrs 2.2 Ampere Hours.
HP Pavilion 15 Notebook PC Maintenance and Service Guide 3.57MB
Then search the internet for possibilies, and ask again when you have potential candidates.
The Maint and Service guide will also give details.
So please put in as much effort as me in trying to resolve this, or contact HP in your locale.

Didn't find what you were looking for? Ask the community