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- Re: Cannot remove case for memory upgrade

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08-24-2018 02:34 PM - edited 08-24-2018 02:34 PM
What she means is its a zipping action. You remove the screws then work a prying device in where you see a small opening like back by the hinges. You will feel some plastic hooks start to pop apart and once it starts keep it going by applying modest pressure on the prying tool around the outside. The bottom will not come straight up you will pull it off at an angle.
See at about 5:30 into this video. Not your model but this gives a good idea of the effort it can take.
https://www.youtube.com/watch?v=HWRb_TV0KZs
08-24-2018 02:54 PM
I agree with @Huffer Probably one screw still in the case. On some models there is even one under a lable right off center. I believe the model in the video I posted shows where that screw is. Maybe check for that on yours.
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