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RG43
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Message 1 of 2
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Flag Post

Chassis separation

‎10-07-2019 10:43 PM

HP Recommended
Product: HP Spectre 13-v151nr
Operating System: Microsoft Windows 10 (32-bit)

The top and bottom "plates" conmprising the keyboard chassis of my small form HP Spectre are separating,  and no matter how often I try they will not click back together.  Could this be caused by something inside such as a battery swelling?  

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Message 2 of 2
Flag Post

‎10-08-2019 08:03 AM

HP Recommended

@RG43

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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