-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Cracked laptop near power button and loose around both hinge...

Create an account on the HP Community to personalize your profile and ask a question
06-05-2020 12:25 PM
Hello,
I had no idea where to get help to fix my laptop which is coming apart and it has gotten worse and cracked part of my laptop near the power button and the other side near the vent has totally cracked.
The product number is F4T51EA#ABU ( That's what it says in system info)
I believe I've had this laptop for about 3 years or longer and its been like this for a while but I can't find any information on warranty as this laptop was a gift.
Would just like to get it fixed before it gets any worse!
Thank you
06-05-2020 02:55 PM
@Rochshelly I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.