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HP ENVY 17-j021nr Notebook PC

I have an HP Envy17 Notebook pc. Model 17-j021nr. I want to upgrade to Windows 11. I need to know if my motherboard has a socket for a TPM module. If it does where can I get a TPM module? I have checked BIOS and it is not available to turn on. 

1 REPLY 1
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Hi:

 

Your notebook does not have a way to add a TPM security chip and even if it did, your notebook's processor falls way short of meeting the W11 processor requirements, and there are no W11-supported processors you can upgrade to.

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

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