• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-07-2022 10:51 AM

HP Recommended
Product: 641g6ua
Operating System: Microsoft Windows 10 (64-bit)

How do I find out which docks work with which laptops?

Does the 50h98aa docking station work with the 641g6ua laptop?

I hate that HP does not make this info easy to find.

Category:
3 REPLIES 3

‎10-08-2022 08:39 AM

HP Recommended

Yes the universal USB-C dock is literally that. Works to provide external video through the HDMI port with any laptop (HP or otherwise) equipped with even a basic (data only) USB-C port, which is what the laptop has. 

Was this reply helpful? Yes No

‎10-10-2022 07:12 AM

HP Recommended

Thanks for responding but your answer is exactly opposite of the "Official" HP response.

 

  • HP Team Grant 

    Thank you for your question! The HP 17-cn2063CL will not be compatible with HP Hubs or Docks, as the USB-C ports on this laptop cannot be used for an external display or charging of the laptop.

 

 

Was this reply helpful? Yes No

‎10-10-2022 08:01 AM

HP Recommended

They are not entirely correct. The dock has a chip inside (DisplayLink) that will allow external video from even a data only usb-C port. They are correct that the USB-C port will not allow charging of the battery. Good luck. 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.