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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

OK...

Thank you for your info...

 

How to boot to the UEFI/BIOS...? What key to press during Post/Startup?

 

To boot from USB Stick Windows 10/11 Installation media... what to do?

HP Recommended

You're very welcome.

 

To boot from the W10 USB flash drive, have it plugged into a USB port.

 

Turn on or restart the PC.

 

Immediately tap...tap...tap the ESC key to get the menu of options.

 

Select the F9 boot options menu and from that, select the (U)EFI USB flash drive and press the Enter key.

 

The PC should boot from the W10 installation flash drive and load the setup files.

 

W11 is not supported in your notebook because the AMD A4 processor does not meet Microsoft's minimum W11 AMD mobile processor requirements of a Ryzen 3000 series or newer processor.

 

You can use a workaround to upgrade from W10 > W11 if you are interested by watching this video:

 

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

HP Recommended

About bypass methods = workarounds to install Windows 11 24H2 ... to an SSD or an HDD... I can create a Rufus bypass USB Stick Windows 11 and install Windows 11 Pro directly... correct?

HP Recommended

Yes.

 

If you prefer to install W11 by creating a bootable USB installation flash drive with Rufus and checking the applicable hardware check bypasses that will work fine too.

HP Recommended

Can you send a YouTube video url showing for this laptop, how to replace Ram 4GB, with 8GB stick...?

 

Note

I manage boot romninstallation media success, just when power on & pressing Esc immediately till boot in uefi.

HP Recommended

Here's the complete service teardown video for the 255 G7/15-db0xxx model series:

 

Removing & replacing parts for HP 255 G7 Notebook PC | HP Computer Service

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