Elan touchpad on my 15" pavilion laptop is unreliable.

[douglasharris]

Thanks so much.  By the way, the click is back, at the moment.  Did you see the question I added to my previous message about my battery?  I was hoping you could help me with that.  Here's what I said:

Can you help me with another thing?  When I turn om my laptop I get a message that the battery is not working right and my need replacement.  If fact, it goes dead very quickly.  I keep the laptop on the charger all the time.  I used to keep the laptop on all the time too.  Now, the last several months, I've been turning the laptop off but still keeping the powered charger connected.  Is there anything I can do to rejuvenate my battery?  It looks like I would have to take the laptop apart to replace it.

I'm logging off for the night and going to sleep.  I'll look for your reply tomorrow.  Thanks, again, for all your help.

[ub6424]

Hello @douglasharris 

Create a new topic for the <battery> and I will help you.

Kind regards

[Gomew]

Hi, don't worry I also have the same problem, but now it's working fine. I contact my hp support agent in my country they check all the hardware and software function and sought it out the problem. I think you also better to contact hp support agent in your country.

[ub6424]

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@Gomew wrote:

Hi, don't worry I also have the same problem, but now it's working fine. I contact my hp support agent in my country they check all the hardware and software function and sought it out the problem. I think you also better to contact hp support agent in your country.

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Hello @Gomew 

I think you have missed the point of this community. It's about solving problems together, even if they seem unsolvable at first glance.

Kind regards

[douglasharris]

Done.  I have called it "Battery reporting malfunction".  Thanks.

[ub6424]

Hello @douglasharris 

The <maximize battery health> function is not yet supported in your BIOS version. A future update might support this. However, this is not certain.

I recommend using up the battery to 30% remaining capacity 1 to 2 times per month and then recharging it. Then it should last longer.

A healthy balance is recommended.

Read --->>> How to care for your laptop’s battery and extend its life

Kind regards

[douglasharris]

Touchpad became totally unresponsive while using laptop today.  Any ideas?

[douglasharris]

I rebooted and it's working again.

[douglasharris]

Now it's acting like I'm holding the button down, which I am not.

[douglasharris]

Now it's not doing that, but it won't click or scroll.