• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Envy 8 Note
Microsoft Windows 10 (32-bit)

Hi Community,

I have an old but trusty Envy 8 Note tablet. I use it daily and keep it charged up, rarely going on battery power. Works fine and I like the size, nice companion to my Zbook work laptop, so I can keep an eye on the markets while in Teams meetings 🙂

 

My issue is one others have posted about but I didn't see an answer for this specific tablet - the battery has swollen to the point that the back cover has long popped off. The battery check shows it's all ok, and the battery does charge up & hold its charge so no worries there. My only concern is safety - if this is just normal operation and aging of the battery & nothing to worry about, so be it, but just wanted to make sure.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@smushkat , welcome to the forum.

 

You are definitely correct in believing the battery is a concern.  If the battery is swelling it has to be replaced.  The sooner, the better.  It is not good to continue charging a faulty battery.

 

You can find the Part Number by inserting the Product Number into the space provided in HP PartSurfer: https://partsurfer.hp.com/search.aspx

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

3 REPLIES 3
HP Recommended

@smushkat , welcome to the forum.

 

You are definitely correct in believing the battery is a concern.  If the battery is swelling it has to be replaced.  The sooner, the better.  It is not good to continue charging a faulty battery.

 

You can find the Part Number by inserting the Product Number into the space provided in HP PartSurfer: https://partsurfer.hp.com/search.aspx

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thanks for the reply @old_geekster! Unfortunately, the label on the battery claims "cannot be replaced", so looks like I'm out of luck. I've drained down the battery & will stop using the tablet - good to know. I do have an even older 8" HP tablet, not as good as the Note but at least that battery seems intact.

 

 

HP Recommended

You are welcome, @smushkat!

 

I have one of the first HP Touchpads that runs WebOS and Android dual boot.  It is about 8 years old, but still works great!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.