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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Envy 8 Note Tablet battery swelling
Create an account on the HP Community to personalize your profile and ask a question
11-24-2020 08:18 PM
Hi Community,
I have an old but trusty Envy 8 Note tablet. I use it daily and keep it charged up, rarely going on battery power. Works fine and I like the size, nice companion to my Zbook work laptop, so I can keep an eye on the markets while in Teams meetings 🙂
My issue is one others have posted about but I didn't see an answer for this specific tablet - the battery has swollen to the point that the back cover has long popped off. The battery check shows it's all ok, and the battery does charge up & hold its charge so no worries there. My only concern is safety - if this is just normal operation and aging of the battery & nothing to worry about, so be it, but just wanted to make sure.
Thanks!
Solved! Go to Solution.
Accepted Solutions
11-24-2020 08:49 PM
@smushkat , welcome to the forum.
You are definitely correct in believing the battery is a concern. If the battery is swelling it has to be replaced. The sooner, the better. It is not good to continue charging a faulty battery.
You can find the Part Number by inserting the Product Number into the space provided in HP PartSurfer: https://partsurfer.hp.com/search.aspx
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
11-24-2020 08:49 PM
@smushkat , welcome to the forum.
You are definitely correct in believing the battery is a concern. If the battery is swelling it has to be replaced. The sooner, the better. It is not good to continue charging a faulty battery.
You can find the Part Number by inserting the Product Number into the space provided in HP PartSurfer: https://partsurfer.hp.com/search.aspx
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
11-25-2020 03:25 PM
Thanks for the reply @old_geekster! Unfortunately, the label on the battery claims "cannot be replaced", so looks like I'm out of luck. I've drained down the battery & will stop using the tablet - good to know. I do have an even older 8" HP tablet, not as good as the Note but at least that battery seems intact.
11-25-2020 04:53 PM
You are welcome, @smushkat!
I have one of the first HP Touchpads that runs WebOS and Android dual boot. It is about 8 years old, but still works great!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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