Envy x360 Rotation Disables Touchpad and Keyboard (again)

[NotLiamNeeson]

Since the original post was killed by the moderator, and other people (after 3 years) are still having issues with this. I am thereby the necromancer. In short, if your keyboard or mouse do not work when your screen is flipped, it's not you nor your operating system, it's HP being unwilling or unable to fix a long-standing issue:

On 12-29-2016, nhgk asked about this: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Envy-x360-Rotation-Disables-Touchpad-... . This seems related to this

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-Envy-x360-screen-doesn-t-auto-rota... 

and this

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-X360-SCREEN-ROTATION-LOCK/td-... 

In short, if your keyboard does not work when the screen is flipped, it's not you nor your operating system, it's HP.

[KrazyToad]

@NotLiamNeeson

I understand your concerns and frustration

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.