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‎12-26-2019 06:18 AM

HP Recommended
Product: Pavilion x360 14-DH1144TU
Operating System: Microsoft Windows 10 (32-bit)

I have upgraded from a HP Pavilion x360 13u026TU to a HP Pavilion x360 14-DH1144TU today.

 

The Fan is running all the time which is noisy and it is burning my legs. I have never had this issue with the laptop I upgraded from which I have had for over 3 years.

 

Is this fixable or should I take it back to where I purchased it from under warranty?

 

I looked at previous posts and went into the BIOS  but when I went into Boot Options there was not option for System Power Scheme to change to Balance.

1 REPLY 1

‎12-26-2019 11:42 AM

HP Recommended

@Jhawks1 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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