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@Keppy99

 

I understand your concerns.

 

I will take this as a feedback and update to the concerns team.

 

Have a nice day!!

HP Recommended

I recently found out that the issue is caused by not having HP Support Assistant installed.

As soon as I installed it, the issue disappeared.

 

I checked the Event Viewer, and I saw a lot of events talking about "HPSupportSolutionsFrameworkService" handling power events. That might be it.

HP Recommended

@Keppy99

 

Thank you for the update.

 

In the future, if you have any issues. Please get back to us. We will assist you.

 

Have a nice day!!

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