• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Yes, I believe that one will be just fine.

HP Recommended

Hi

The upgrade went well. I was able to clone my HDD to SSD and make it bootable drive.

My laptop runs like a cheetah now. All the applications including my IDEs open and work faster and smoother.

But there's one thing I'm concerned about is the SSD temperature. The temperature was around 36°C when there's nothing on it, after cloning and making it s boot drive the temperature reaches 68-69°C. Even though at this temperature the performance is good but I'm worried about the health of SSD. Samsung Magician tool says 69°C temperature is too high. I don't know what's causing the issue. The HP technican while installing the SSD didn't remove the paper (which contains Samsung logo, model number, serial number) on it. Is that causing the heating issue? 

HP Recommended

Glad that your SSD is performing well, but unfortunately, I wouldn't know why it is running so hot.

 

However, I'm pretty sure that not removing the label is not the major cause of the issue.

 

Those labels are supposed to remain attached, or the warranty gets voided.

 

You may want to call the shop where you got the work done, and see if they have any ideas. 

HP Recommended

Hi

In Samsung magician tool it showed the NVMe driver it was using is Microsoft. Samsung has their own NVMe driver. I downloaded and installed it. Magician shows the driver was switched from Microsoft to Samsung.

Now SSD is running at normal temperature 40C. I haven't pushed it hard by running more resource intensive applications. 

Let's see how this goes. Will post back again 🙂 

 

P.S: Both Magician and Driver installers didn't launch when I ran them after downloading it. I found on one forum that those installers must be run from Desktop. In summary, move those exe files from Downloads to Desktop and they'll work.

HP Recommended

That's great news.

 

I recently got a new HP notebook that came with a Samsung NVMe SSD, and I did the same thing.  Changed the Microsoft driver for the Samsung driver a couple of months ago.

 

I never checked the temps, but everything seems to run great.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.