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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

You're very welcome.

 

It should work.

 

All I can go by is other discussions regarding that model series.

 

The other person installed a different brand NVMe drive, but I can't think of any reason why the Samsung 970 NVMe drive wouldn't work.

 

Again...you may want to check with the other forum member if his notebook is running with a dual drive config.

 

There are other forum posts marked solved regarding this model series, and NVMe SSD's but no feedback regarding the results like the one I posted.

HP Recommended

Can you suggest any 8GB RAM compatible with my 15cc 100tx. Any good brand? Just curious what company RAM does my laptop come with?

 

Thanks in advance!

HP Recommended

I would get the Crucial memory from the crucial link I posted yesterday.

 

Find the kit part you are interested in and change the country flag at the top of the page from the USA to India.

 

You can check what brand memory HP installed in your notebook by running the free utility from the link below.

 

Download the 64 bit portable version.

 

https://www.hwinfo.com/download/

 

Close out of the summary report window, and click on the memory report on the left side of the program window.

 

It will probably be one of these...Micron, Samsung, Hynix.

 

Crucial is the retail division of Micron.

HP Recommended

Thanks Paul for your valuable time. I'm buying Crucial RAM and Samsung SSD. Will let you know the upgrade went once it's done..

HP Recommended

Anytime.

 

Looking forward to reading about the results of your PC upgrades.

HP Recommended

Hi Paul,

Unfortunately the crucial RAM was out of stock on their website and there are some mixed reviews about the authenticity of the product on Amazon. So I decided to go for other brand RAM.

Can you please check this Kingston RAM . My laptop came with a Samsung RAM which as C17 latency. Not sure this Kingston RAM which has C14 latency supports it..

Also another question.. Does the frequency matters? My laptop has 2400MHz RAM and if I install a 2166MHz RAM will it support and will there be any performance issues?

HP Recommended

Hi:

 

You need to install DDR4-2400 memory because that is the speed the processor runs the memory at.

 

If you install 2133 MHz memory, it will slow down the whole works.

 

The Kingston memory you posted will not work.  You need memory with the same CL-17 clock speed.

 

See if you can get this Kingston 8 GB memory chip in India...

 

  • Part Number: KCP424SS8/8
  • Specs: DDR4, 2400MHz, Non-ECC, CL17, X8,
    1.2V, Unbuffered, SODIMM, 260-pin, 1R, 8Gbit
HP Recommended

Not available in India. I think I found a similar version of it here . Can you please check and confirm.

HP Recommended

Hi:

 

The link you posted didn't work.  I can't see the page.

HP Recommended

Please try this. Kingston KVR24S17S8/8 RAM.

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