-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP 15cc 100 tx SSD - Dual storage option

Create an account on the HP Community to personalize your profile and ask a question
10-09-2020 07:00 AM
You're very welcome.
It should work.
All I can go by is other discussions regarding that model series.
The other person installed a different brand NVMe drive, but I can't think of any reason why the Samsung 970 NVMe drive wouldn't work.
Again...you may want to check with the other forum member if his notebook is running with a dual drive config.
There are other forum posts marked solved regarding this model series, and NVMe SSD's but no feedback regarding the results like the one I posted.
10-09-2020 07:19 AM - edited 10-09-2020 07:20 AM
I would get the Crucial memory from the crucial link I posted yesterday.
Find the kit part you are interested in and change the country flag at the top of the page from the USA to India.
You can check what brand memory HP installed in your notebook by running the free utility from the link below.
Download the 64 bit portable version.
https://www.hwinfo.com/download/
Close out of the summary report window, and click on the memory report on the left side of the program window.
It will probably be one of these...Micron, Samsung, Hynix.
Crucial is the retail division of Micron.
10-11-2020 12:14 AM
Hi Paul,
Unfortunately the crucial RAM was out of stock on their website and there are some mixed reviews about the authenticity of the product on Amazon. So I decided to go for other brand RAM.
Can you please check this Kingston RAM . My laptop came with a Samsung RAM which as C17 latency. Not sure this Kingston RAM which has C14 latency supports it..
Also another question.. Does the frequency matters? My laptop has 2400MHz RAM and if I install a 2166MHz RAM will it support and will there be any performance issues?
10-11-2020 06:51 AM - edited 10-11-2020 06:52 AM
Hi:
You need to install DDR4-2400 memory because that is the speed the processor runs the memory at.
If you install 2133 MHz memory, it will slow down the whole works.
The Kingston memory you posted will not work. You need memory with the same CL-17 clock speed.
See if you can get this Kingston 8 GB memory chip in India...
- Part Number: KCP424SS8/8
- Specs: DDR4, 2400MHz, Non-ECC, CL17, X8,
1.2V, Unbuffered, SODIMM, 260-pin, 1R, 8Gbit