HP 8440p "Plugged in, not charging".

[KRsisofUS]

I bought a hp 8440p laptop in last month.my laptop developed a peculiar problem. When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "Plugged in, not charging". Then after some time it again starts..

Please help me...... 

[Amreen · Accepted solution]

HHello,

Do the below steps this should resolve the issue,

1. Under device manger --> uninstall the Microsoft compliance method both one by one.

2. Do a bios update and chipset update

restart the unit

if this doesn't resolve then drain the battery completely and charge the battery

[KRsisofUS]

Hi

Thanks Amreen dut i don't know how to update dios. you can help me?

[Amreen]

Hello Dear,

The HP website is down, once the server is up n running will send out the bios link to u

[KRsisofUS]

Hello,

ok  Amreen Thanks. 🙂 

[Amreen]

Hello Dear,

Here is the link for both bios and chipset

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4095874&swItemId=ob_157352_1&swEnvOid=405...

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4095874&swItemId=ob_118167_1&swEnvOid=405...

[kaaahunaaa]

Your "fix" for the described problem is mysterious to me:

"1. Under device manger --> uninstall the Microsoft compliance method both one by one."

Where the hell in my device manager should "Microsoft compliance" be? I have Windows 10, but nothing in my Device Manager says that!!!

I'm ready to throttle to seller of my battery to me; I need it for my laptop to perform for a meeting tomorrow!!!

[rick-s]

Hi, @kaaahunaaa

Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage

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