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‎09-15-2017 10:35 PM

HP Recommended
So the final driver for hp mobile data is 6.0.19.1 or 6.0.21.1 and the blackscreen still happen or not?
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‎09-15-2017 10:44 PM

HP Recommended
Final for my notebook HP Pavilion - 15-ab137-ca is 6.0.19.1 and no black screen.
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‎09-16-2017 12:01 AM

HP Recommended
Does the window update fix the blackscreen itself or we have to do it manually?
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‎09-16-2017 07:35 AM

HP Recommended
Does the blackscreen happen after microsoft roll back the hp mobile data protection driver from 6.0.21.1 to 6.19.1 or after the curmulate update base system? Can anyone confirm this? Because after i update the base system i don't have blackscreen or any issue so i think issue maybe come from this driver version. Or because the storm the microsoft service may have issue.
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‎09-16-2017 08:28 AM

HP Recommended

@try to uninstall the last driver and reboot in "no signature required mode", wait to windows update install the HP driver and reboot again in normal mode

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‎09-16-2017 08:52 AM

HP Recommended
What about the version 6.0.21? Why they remove it? When i install this version it had been signed and now they remove it from window update catalog site.
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‎09-16-2017 09:30 AM

HP Recommended

@

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‎09-16-2017 06:03 PM

HP Recommended

What do I do ??getting the error when I login since last nights update.

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‎09-16-2017 07:02 PM

HP Recommended
snke becaue i have installed the version 6.0.21.1 so will it still working on my pc? Since they have removed it from their database.
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‎09-16-2017 08:14 PM

HP Recommended

Happening to me since this morning after that update.

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