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- Re: HP Envy m6-k022dx Power Light and wifi light come on NOT...

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11-09-2015
05:44 AM
- last edited on
11-09-2015
08:34 AM
by
kevin-t
I have a HP Envy m6-k022dx - p/n E0L06UA#ABA s/n [Personal Information Removed]
When I charge it up and press the power button:
The power light comes on, the wifi light is orange
And Nothing else works - No Fan - NO HD spin - blank screen.
Num Lock and Caps do not light up.
I took the back off and did not see any loose connectors, I disconnected the Battery, removed RAM and even the wifi card.
Put the battery connector back on and same thing.
(FWIIW: This is a Laptop with an internal battery)
Would a bad fan cause this?
(If not, my swag is -the motherboard is toast )
Solved! Go to Solution.
Accepted Solutions
11-11-2015 12:03 PM
Hello @W8WCA,
Thank you for the quick reply!
You may consider contacting HP Phone Support for additional options. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps.
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
11-10-2015 01:25 PM - edited 11-10-2015 01:26 PM
Hello @W8WCA,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the black screen issue, and wanted to help!
Usually black screen issues can be related to the Hard Drive, and Memory Modules. However, it is possible to see black screen issues in the result of overheating, which can be related to fan issues. First, please review the following document, and let me know how it goes:
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution" , this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
11-11-2015 06:34 AM - edited 11-11-2015 06:37 AM
None of that helps:
For one thing nothing at all except power led, wifi led and the little led at the power connector work.
NOTHING - No Display No Fan No HDD Spinning
So when I try the hard reset - no way of telling if anything happens.
Oh - I also disconnected the battery for 5 minutes - it's an internal battery (never seen that b4)!
I did try an ext. monitor (well hdtv as only out is hdmi)
Nothing there.
I took ram out and hd out still nothing - the HD is OK I used a sata to usb adapter to check it on another computer.
I do not know if the fan is good - I cannot really think of a way to check it.
the CPU does get warm when it is in this state if I leave it on for a minute or so.
But I turn if off quickly so the cpu does not toast
11-11-2015 12:03 PM
Hello @W8WCA,
Thank you for the quick reply!
You may consider contacting HP Phone Support for additional options. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps.
Regards!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!