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‎04-21-2020 02:59 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

This was a very expensive laptop and I have always taken great care of this since I know that I wouldn't get another one. The Screen is starting to Pop out I don't have warranty I don't know what to do. It wont let me close the lid of the laptop there's too much pressure if I try. This happened many times in the past when I just sit my laptop on my bet carefully or when I open it. but it was not this bad at all, before it was fixable by just pushing it back in but now it's not this is clearly a design flaw just look at the flimsy hinges. The worst part is even if I had warranty HP wouldn't do anything to fix it. I know that when I buy my next laptop that it will not be a HP laptop. 

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3 REPLIES 3

‎04-23-2020 11:17 AM

HP Recommended

If any staff member can help me it would be greatly appreciated 

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‎04-24-2020 01:15 PM

HP Recommended

@Aryan2605 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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‎05-06-2020 01:29 PM

HP Recommended

Dont buy HP products LOL these clowns asked $300 dollars for a repair and I went to my local shop and they fixed it for way less then $100

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