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‎03-02-2015 08:37 PM

HP Recommended

HP G62 US-340, Black screen and flashing caps lock when i power it on, And some time it comes on like it should. I tried draining all power from unit to reset and that wasn't any help. Can you help me Please ?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-04-2015 02:01 PM

HP Recommended

Hi @mikeyh25 

 

 

Thank you for your query, I will do my best to help!

 

I understand that when you start up your notebook you get a black display with no error messages,but you see the Caps Lock light flashing.

 

Here is a link to assist you.  Computer does not start and the LEDs blink or the computer beeps.

 

 

Best of Luck!

Sparkles1

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3 REPLIES 3

‎03-04-2015 02:01 PM

HP Recommended

Hi @mikeyh25 

 

 

Thank you for your query, I will do my best to help!

 

I understand that when you start up your notebook you get a black display with no error messages,but you see the Caps Lock light flashing.

 

Here is a link to assist you.  Computer does not start and the LEDs blink or the computer beeps.

 

 

Best of Luck!

Sparkles1

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‎03-04-2015 02:19 PM

HP Recommended

Thank you Sparkles ! for your help. A+++

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‎05-21-2016 01:35 PM

HP Recommended

your link will not open? This is a well know issues with HP are they ever going to do anything about it.

Would it be possible to get a new mother board with the same problem?

 

Thank you

Donna

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