HP G72 Touch pad disable

[John822179]

Hi, 

I have a G72 laptop.

When I first got it, the Synaptics Touch pad would automatically disable when I plugged in my USB mouse.

What a great idea!

I have just had to format and reinstall WIndows 7 home, from the supplied Recovery Partition.

This was a nice, pain free procedure, except that my Touch Pad doesn't disable any more.

I have looked most places I can think of and can't find any reference to it.

Anyone know the  the Magic Incantation??

Many thanks

J

[Dunidar]

Hello John822179,

I understand that after you reinstalled your Windows 7 the installation of a USB mouse did not automatically disable the touchpad as before. I am providing you with some steps to follow to see if we can get this back for you.

Step 1. Click Start

Step 2. In the Search field type "mouse"

Step 3. Click on Mouse

Step 4. Click on the Device Settings Tab in the upper right

Step 5. Put a check in the box that says Disable internal pointing device when external USB pointing device is attached

Step 6. Click Apply and then OK

This should give you back the functionality you are looking for. If you do not see the check box indicated I would like you to download and install the Synaptics TouchPad Driver and retry the steps above.

This should give you back the functionality you had before. Thank you for posting this issue on the HP Forums. Have a great day!

[John822179]

Hello Dunidar,

Many thanks for your resply to me question.

Unfortunately, My version of Mouse Properties doesn't have this entry.

My version of Mouse Properties is:

Synaptics Pointing Device  v15.0.24 03Jun10

Is my copy out of date?  I don't see why, it came off the Installation drive.

Many thanks

John

[Dunidar · Accepted solution]

Hello again John822179,

It may have been a feature that was not included in the driver you are currently running. You can remove that driver and reinstall the original driver that came with your computer by following the instructions I am providing below:

Step 1. Click Start

Step 2. Click Control Panel

Step 3. Click on Device Manager

Step 4. Click on Mice and other pointing devices

Step 5. Right-click on your mouse driver and select Uninstall

Step 6. Download and review the HP Support document: Using Recovery Manager to Restore Software and Drivers (Windows 7). Use it to reinstall your Trackpad drivers that originally came with your computer.

This should give you the functionality you are looking for back. Again thank you for posting on the HP Forums. Have a great day!

[John822179]

Hello Dunidar,

Brilliant,  that's fixed it!!!!!!!

Many thanks for your help.

John

[MrEngineer]

None of the above worked for me can't get touch pad off by any program solutions. tried them all.  Get a roll of aluminum duct tape (comes in black also)  TAPE OVER THE ENTIRE TOUCHPAD NEATLY.  TOTALLY DISABLED.  WORKS ON ANY LAPTOP.  Peel off to turn on again.  Sometimes the simplest soloutin is the best and easiest.  I have used a small laptop size optical mouse (about $4.) to replace the often mis-directed touchpad on all my laptops from day 1.