-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP Pavilion 14-ce0505sa - blinking charge light error co...
Create an account on the HP Community to personalize your profile and ask a question
07-29-2020 08:32 AM
HP Pavilion 14-ce0505sa - Core i7 - 256GB SSD - 8GB Ram
Coffee spilt on keyboard. Opened and dried out. Ram, SSD and battery tried in a different HP Pavilion 14 and all work fine, but in original (coffee) laptop the battery won't charge and it doesn't power on, but the charge light blinks various codes. I can find docs describing what blinking Caps Lock light means, but not charge light.
Can anyone say what the blinking charge light is telling me, please? Description follows:
07-29-2020 09:23 AM
I took a read of the document for the blink error codes and it looks like the spilled coffee may have damaged your notebook's motherboard.
I suggest following the reset instructions in the HP document below this line. I certainly can't make any promises, but that may resolve the issue.
https://support.hp.com/us-en/document/c01732674
I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
07-29-2020 04:36 PM
Thanks, Erico. The 'blinking lights' are the power button itself and the charging light on the side next to the power socket, not the caps lock light, so I was hoping for a similar table that shows what these blinking lights mean.
I have already tried reset as described but it made no difference. I agree the motherboard is probably damaged, but I would like to know if the blinking lights can pinpoint the problem - has HP published a table showing what blinking power and charge lights mean?
many thanks
07-31-2020 10:20 AM
The only diagnostic error message that I am aware of for the power button LED is that consistent blinking indicates that a notebook is in standby mode or that the BIOS is corrupt.
The only power/charge state LED (on the side of the notebook) error diagnostic I am aware of are in most HP notebooks amber means charging/white means charged and solid white indicates that the power adapter is OK.
The LED flashing you are seeing are not meant to be diagnostic indications. A corrupt BIOS might possibly be the reason for the weird flashing you are seeing.
Here is a link to the support portal for your specific notebook.
https://support.hp.com/us-en/product/hp-pavilion-14-ce0000-laptop-pc/20283999/model/22745905
I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-01-2020 05:46 AM
Hi Erico
Thanks very much for your response. I'll look through the support portal for any further clues, but I think it'll end up being fixed / replaced on home insurance and we'll wear the hefty excess!
thanks again for your time
Tim