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- HP Pavilion 14-ce3501sa Fan Noise unbearable for brand new l...

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11-20-2019 04:15 PM
Hi,
I have bought HP Pavilion 14-ce3501sa 16-November-2019. The system fan noise is unbearable. Not at all expected from a new laptop. My old Toshiba laptop doest not create this much noise.
Don't know if this HP hardware problem or Laptop configuration.
This problem needs some attention.
11-23-2019 07:59 AM
Hi @AtulV
Welcome to the HP Support Community. I'd be happy to assist you with the fan issue.
Please try these steps - HP Notebook PCs - Fan is Noisy and Spins Constantly (Windows)
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
11-23-2019 09:08 AM
Dear Asmita,
Thanks for your response.
Sorry to inform you, but I already have tried all these steps that are mentioned in the link you have sent to me, before posting my problem here.
The moment I log into my computer, the fan starts. even I am running a lightweight process like internet browsing. I don't know if it is a design flaw of the laptop or OS trying to keep the hardware cool for even light operations, but this is literally annoying to have continuous noise coming from a brand new laptop.
11-23-2019 10:20 AM
Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding the service options for your computer.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Asmita
I am an HP Employee
11-26-2019 02:58 PM
Asmita,
I will start my statement with an apology, why
Because are you seriously came across with fan issue for the first time or plying naive?
You probably have got by now my tone! Yes, this fan noise issue has been yelled out for long, and HP a brand does not heed to their manufacturing flaw.
For an eye opened, here are some links who are complaining about noisy fan
https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Fan-noise/m-p/5421356
... any many more.
My viable advice is, HP should look after this manufacturing flaw and rectify it before it malign its brand value
AND PROBLEM IS NOT SOLVED!
11-27-2019 04:37 AM
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Asmita
I am an HP Employee
11-27-2019 04:48 AM - edited 11-27-2019 05:25 AM
Hi!, @AtulV :
Your notebook is … https://support.hp.com/us-en/product/HP-Pavilion-14-ce3000-Laptop-PC-series/29133449/model/31388707?...
The Product Specification's are … https://support.hp.com/us-en/document/c06468455?jumpid=reg_r1002_usen_c-001_title_r0002
You can see if have any hardware error from … https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html
Too ...
1) Verify if your notebook have CoolSense Technology and if is active (on).
2) In the BIOS check if you can controlled (on-off) the Fan Cooler.
3) See these instructions, from … https://support.hp.com/us-en/topic/windows-10-support-center-computing?jumpid=in_r11839_us/en/WIN10_...