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‎09-01-2020 09:59 PM

HP Recommended
Product: SPECTRE x360 15
Operating System: Microsoft Windows 10 (64-bit)

My spectre x360 15 seems to have a battery swelling issue. The back of the laptop is swollen, could this be a battery issue? The space bar is also having an issue of "sticking" in one spot. 

1 REPLY 1

‎09-02-2020 07:16 PM

HP Recommended

@jhnzgrl Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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