HP Spectre x360 died mid use and wont turn on or charge

[teobridget]

Was using my laptop, low batt notification came on, plugged in the original HP charger and and was working fine. About 10 minutes later, the computer switched off and wont charge or turn back on. 

I've left the device plugged in (in case it was just extremely low battery) but its been a day and the device still wont turn on. 

Other people seem to have reported the same issues  here.

Requesting assistance from someone at HP.

[Echo_Lake]

@teobridget

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I understand the HP Spectre x360 notebook stopped charging and now not powering on. 

I appreciate your efforts to try and resolve the issue. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start:  https://support.hp.com/in-en/document/c03518165, the issue persists it could be a hardware failure. 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!