HP Victus 16-e0262nw runs 64GB of RAM but shuts down after a while

[TzortzisG]

Feromir, this Ø RAM in BIOS appears on all the Victus/Omen laptops. The difference is that laptops that have DDR5 run fine wih the 64GB. Laptops with DDR4 (AMD CPU, or the new Alder Lake Victus 15 which still has DDR4, etc) seem to have problems with it....

[feromir]

Yes, we can only guess about the reasons behind that. Ø RAM is an indication that BIOS is not able to correctly recognize the amount of RAM but it is still able to work with it in particular models since AMD 64GB DDR4 factory configurations exist. DDR5 is a new hardware that requires different BIOS that may not have the restrictions of the previous generation.

[Vovichx]

I have installed Samsung RAM 2x32GB (M471A4G43AB1-CWE). It works fine so far. But I think it is not representative yet. 

This is my log of issues with G.Skill 2x32GB memory. Interesting thing here is that I did not face with issues in November at all. As for the usage of the laptop it is the same usage as every day.

[feromir]

Thank you for your feedback. I take it as your RAM is still running well. I am thinking about taking the plunge as well. Apart from costing more, these Samsung RAM modules are not sold in matched pair kits unlike other brands, at least in my part of the world.

[Vovichx]

I also bought it as two separate 32Gb modules in OEM packaging but the difference appeared only in serial number. All rest they have the same even the manufacturing date. I also found there exists some HP 13L73AA memory modules but they are even more expensive.

[Vovichx · Accepted solution]

Just an update on my experience with Samsung RAM 2x32GB (M471A4G43AB1-CWE). It works fine so far no unexpected shutdowns appeared.

[feromir]

I also confirm successful experience with the Samsung modules. Thanks to all who have helped make it possible.