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‎11-14-2025 12:22 AM

HP Recommended

Hello,
I am a student at NIBM. My HP Victus laptop has developed a right hinge problem — the hinge is very stiff, and the plastic frame around it is popping out.

My warranty ended on July, 2023, and the issue appeared shortly after expiry. From what I see in this community and other forums, this seems to be a common manufacturing defect in HP Victus hinges, not user damage.

As a student, this laptop is crucial for my academic work. I kindly request HP to please consider this case for goodwill repair or a discounted part replacement, since it is a known defect and happened just after warranty.

Thank you for your support.

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